Clicking on Default reports in the Web Console generates a page not found error. (NETIQKB47466)

fact
Directory and Resource Administrator 7.5

symptom
Clicking on Default reports in the Web Console generates a page not found error.

symptom
Assistant Admins using the Web Console cannot open Default reports.

cause
When you customized the Web Console, you did not enter the correct fully qualified URL or correct path to the virtual directory in the Default reporting configuration area of the ConfigInfo.asp file. The ConfigInfo.asp file is located by default in the \Inetpub\wwwroot\DRA Web\WebConsole folder, and the line specifying the path to the virtual directory is Application("ReportURLS") = Array("/DRAReports").

fix

To resolve this issue, ensure you have entered the correct fully qualified URL or correct path to the virutal directory in the ConfigInfo.asp file.  You can also comment out the lines 'if IsEmpty(Application("ReportURLs")) then' and 'End If' to ensure the Web Console client reloads these settings each time the Web Console opens.

Formerly known as NETIQKB47466