Directory and Resource Administrator does not delete home directories containing read-only files dur (NETIQKB46959)

  • 7746959
  • 02-Feb-2007
  • 19-Jun-2007


Directory and Resource Administrator 7.5

Directory and Resource Administrator does not delete home directories containing read-only files during a user delete operation if the home directory delete policy is enabled.

The Administration server is not coded to delete read-only files. 


This issue is addressed in NetIQ Directory and Resource Administrator and Exchange Administrator version 7.5 Hotfix 46959.

This hotfix addresses an issue with how DRA handles the deletion of user home directories when deleting user accounts. If a home directory contains read-only files or folders, DRA does not delete those files or folders and does not delete the home directory.  This hotfix resolves this issue by removing the read-only attributes on any files or folders in the home directory for the deleted user account.  Then, DRA deletes these files or folders along with the home directory.

Note: This Hotfix requires DRA version 7.5.

To install this hotfix, perform the following steps on each Administration server computer:

  1. Stop the NetIQ Administration service.
  2. Run the DRA75000_Hotfix46959.msi file.
  3. In the Windows registry, add a new DWORD value called DeleteReadOnlyFiles to the HKEY_LOCAL_MACHINE\SOFTWARE\Mission Critical Software\OnePoint\Administration\Data\Modules\Policy\Trigger registry key.  Set the value to 1.
  4. Start the NetIQ Administration service.

This hotfix modifies the McsHomeShareTriggers.dll file on the Administration server computer. By default, this file is located in the Program Files\NetIQ\DRA folder.

For more information, contact Technical Support at

Implementation of this hotfix requires making edits to your Windows Registry.  Be careful when editing your Windows Registry. If there is an error in your Registry, your computer may become nonfunctional. If an error occurs, you can restore the Registry to its state when you last successfully started your computer. For more information, see the Help for the Windows Registry Editor.

Additional Information

Formerly known as NETIQKB46959