The client locks up and a job is never submitted. (NETIQKB46836)

  • 7746836
  • 02-Feb-2007
  • 08-Sep-2008

Resolution

fact
NetIQ Vulnerability Manager 5.0

fact
NetIQ Vulnerability Manager 5.5

symptom
The client locks up and a job is never submitted.

cause
Core Services hang while waiting for the DNS server to resolve the server names.

fix

You can resolve this by adding a suffix list under DNS on the computer hosting the NetIQ Core Services.

To add the DNS suffixes:

  1. Right-click on My Network Places and select Properties.
  2. Right-click on Local Network Connection and select Properties.
  3. Select Internet Protocol (TCP/IP) and select Properties.
  4. Click the Advanced then select the DNS tab.
  5. Click the radio button on Append these suffixes (in order), then add the suffixes of your domains.
  6. Click OK.


Additional Information

Formerly known as NETIQKB46836

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