Discovery Jobs fail when dropped on added Agents in the Operator Console. (NETIQKB46362)

  • 7746362
  • 02-Feb-2007
  • 10-Jan-2011

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

Error: This job is not supported on Managed Client.

Resolution

AppManager Security requires the Agents and Repository use the same communication Security\Encryption level.  You can verify and\or change the Security\Encryption Level using the nqkeygenwindows utility within the Program Files\Appmanager\Bin folder. For more information, see Appendix A in the AppManager Administrator Guide

For more information about Security\Encryption levels, see Chapter 2 in the AppManager Administrator Guide.

Cause

The Security or Encryption level on the AppManager Repository\Management Server and Agent is a different level than the remote Agent you are attempting to Discover or run jobs.

Additional Information

Formerly known as NETIQKB46362

For more information when referencing the QDB encryption level, see How do I change the encryption level on the QDB?.