Resolution
fact
NetIQ Vulnerability Manager 5.0
fact
NetIQ Vulnerability Manager 5.5
symptom
Deployment wizard authentication with a remote domain fails when the Agent Component option to run the agent as LocalSystem is selected.
cause
The CryptoAPI key containers were corrupted.
fix
NetIQ Vulnerability Manager 5.0
fact
NetIQ Vulnerability Manager 5.5
symptom
Deployment wizard authentication with a remote domain fails when the Agent Component option to run the agent as LocalSystem is selected.
cause
The CryptoAPI key containers were corrupted.
fix
To correct the issue:
- Verify all the files and folders under this crypto directory have the correct permissions. The Owner, Administrators, and System should all have full access to that directory.
- Delete the files in the crypto directory. Use this option with caution because this will delete all the keys stored in the default container.
Note: The key containers are stored by default in %userprofile%/application data/microsoft/crypto
.
Additional Information
Formerly known as NETIQKB46266