Error message MCH5804 occurs when trying to start the RRM collection monitor. (NETIQKB45978)

  • Document ID:7745978
  • Creation Date:02-Feb-2007
  • Modified Date:08-Oct-2007
    • Micro Focus Products:
      Security Solutions for iSeries

Resolution

fact

VigilEnt Security Agent for iSeries 7.5



fact

Remote Request Management (RRM)



symptom
Error message MCH5804 occurs when trying to start the RRM collection monitor.

symptom

Error message MCH5804: 'Lock space location operation not satisfied in specified time interval'



cause
This error message occurs when you try to start the RRM collection monitor (SBS ZPSSMON) and the PSRRMDLTC job is still running.  The PSRRMDLTC job purges RRM collected entries and the RRM collection monitor needs to be down while this job is running.

fix

Wait until the PSRRMDLTC job is finished before starting the RRM collection monitor.



Additional Information

Formerly known as NETIQKB45978