Environment
NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
NetIQ AppManager 7.0.x
Situation
In the Graph Data pane of the Operator Console, the Last Value and Average columns show a value of 0
Problems with the dataheader table calculations.
Problems with the dataheader table calculations.
Resolution
Charts require a default preference to be enabled for automatic updates for averages and last updates.
To enable this preference:
- Open the Operator Console.
- On the File menu, click Preferences > Repository > Data.
- Select the check box next to "Automatically update last, average, ..."
Note: This feature is disabled by default.
To verify the preference was enabled:
- Open the Operator Console.
- Go to Graph Data tab.
- Use the right-click menu and select Customize.
- You will see the available columns to show, including Last Point, Average, etc.
- Select the Last Value and Average columns, and click OK.
- In the Graph Data pane, verify these columns display in the console with zero values.
- Query the qdb: Select * from dataheader
- You will see null values in these columns.
Cause
A preference that allows AppManager to automatically update Chart averages is disabled by default.
Additional Information
Formerly known as NETIQKB45942