After running EMProfileUpdate, some Outlook 2003 clients receive a message stating 'Exchange is in r (NETIQKB45306)

  • Document ID:7745306
  • Creation Date:02-Feb-2007
  • Modified Date:17-Jan-2008
    • Micro Focus Products:
      Exchange Migrator

Resolution

fact
Outlook 2003

fact
Exchange Migrator 2.3

symptom
After running EMProfileUpdate, some Outlook 2003 clients receive a message stating 'Exchange is in recovery mode...'.

symptom
Some users running Outlook 2003 receive a message that Exchange is running in recovery mode after we ran EMProfileUpdate.

cause

By design, EMProfileUpdate  does not remove the OST value 001f6610 (Binary Value) or 001e6610 (String Value) from the HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Profile_Name\13dbb0c8aa05101a9bb000aa002fc45a registry key. 



fix

Create a logon script to delete these keys from the users local MAPI profile registry keys.



Additional Information

Formerly known as NETIQKB45306