Exchange_MsgsByServer Knowledge Script does not collect data on Microsoft Exchange 2003 servers. (NETIQKB44904)

  • 7744904
  • 02-Feb-2007
  • 20-Oct-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.X
Microsoft Exchange Server 2003

 

Situation

Exchange_MsgsByServer Knowledge Script does not collect data on Microsoft Exchange 2003 servers.

Resolution

Update the following Windows Registry Value with the correct path to the Exchange Tracking Logs:


HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeSA\Parameters\<ServerName>\LogDirectory

Cause

Tracking logs are enabled in Microsoft Exchange; however, the following value is not present in the Windows Registry on the Microsoft Exchange Server being monitored; or does not have the correct path to the Exchange Tracking Logs specified:


HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeSA\Parameters\<ServerName>\LogDirectory

Additional Information

Formerly known as NETIQKB44904

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