Environment
NetIQ AppManager 6.x
NetIQ AppManager 7.0.X
Microsoft Exchange Server 2003
Situation
Exchange_MsgsByServer Knowledge Script does not collect data on Microsoft Exchange 2003 servers.
Resolution
Update the following Windows Registry Value with the correct path to the Exchange Tracking Logs:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeSA\Parameters\<ServerName>\LogDirectory
Cause
Tracking logs are enabled in Microsoft Exchange; however, the following value is not present in the Windows Registry on the Microsoft Exchange Server being monitored; or does not have the correct path to the Exchange Tracking Logs specified:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeSA\Parameters\<ServerName>\LogDirectory
Additional Information
Formerly known as NETIQKB44904