Resolution
fact
VigilEnt Security Agent for PSSecure 7.5
fact
Profile and Password Management (PPM)
symptom
Profile Exclusion Error received when trying to generate a password via PPM. Exclusion list shows no entry for the profile.
symptom
Error: 'CPF9898 MSGF MSGDTA User profile 123XYZ is excluded from password generation.'
fix
If the profile has a password of *NONE, Profile and Password Management (PPM) cannot be used to generate a new password. If a password is needed, it must be entered manually.
VigilEnt Security Agent for PSSecure 7.5
fact
Profile and Password Management (PPM)
symptom
Profile Exclusion Error received when trying to generate a password via PPM. Exclusion list shows no entry for the profile.
symptom
Error: 'CPF9898 MSGF MSGDTA User profile 123XYZ is excluded from password generation.'
fix
If the profile has a password of *NONE, Profile and Password Management (PPM) cannot be used to generate a new password. If a password is needed, it must be entered manually.
Additional Information
Formerly known as NETIQKB44671