Phantom agents appear in the client. (NETIQKB44359)

fact
NetIQ Vulnerability Manager 5.0

symptom
Phantom agents appear in the client. 

symptom
Agents show only an icon and no associated information or description.

symptom
Under certain circumstances, Server nodes appear in the asset map with no name or data.

fix

This issue is addressed in NetIQ Vulnerability Manager 5.0.1 Hotfix 44359.  You can download the hotfix from the Support site at https://www.netiq.com/support/vsm/default.asp.  Installation instructions are also provided.

note
If phantom agents reappear after applying Hotfix 44359, please contact NetIQ Technical Support.

Formerly known as NETIQKB44359