Event: SyncPoll/SyncPollTable jobs enter Error State (NETIQKB44248)

  • 7744248
  • 02-Feb-2007
  • 22-Dec-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
SNMP Toolkit

Situation

Event: SyncPoll/SyncPollTable jobs enter Error State

Resolution

The script parameter Polling Attempts multiplied by Polling Interval must be less than or equal to the job iteration interval in seconds. Also, if the job is dropped on multiple devices, the number of devices on which the script is dropped must also be multiplied by the required polling time for each device. This is because the Poll scripts iteratively poll each device in succession rather than all of them concurrently.

Otherwise, lower the SNMP Timeout value to be less than the Polling Interval. This is necessary so that the KS can determine that a timeout has occurred before it is time to send the next polling attempt.



Cause

This may occur during the initial execution of SyncPoll or SyncPollTable Job.  The Required Polling Time is longer than the interval between job iterations.  The SNMP Timeout must be less than Polling Interval.

Additional Information

Formerly known as NETIQKB44248