SNMP Device details are not updated on the Details tab in the AppManager Operator Console. (NETIQKB44245)

  • 7744245
  • 02-Feb-2007
  • 06-Jan-2011

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
NetIQ AppManager for SNMP

Situation

SNMP Device details are not updated on the Details tab in the AppManager Operator Console.

Resolution

You have two choices to update your Device details:

  1. Delete the SNMP Proxy Agent Object. Note that doing so will remove all SNMP Device Objects, jobs and data for that Proxy Agent.
  2. Execute the Discovery script for the SNMP Proxy Agent. The newly created objects will have updated details as discovered from the SNMP Devices.

Cause

Discovery script executed on SNMP Proxy Agent where SNMP devices have already been discovered.

AppManager does not update object details for TreeView objects that already exist.

Additional Information

Formerly known as NETIQKB44245