Resolution
fact
VigilEnt Security Manager 4.x
fact
VigilEnt Security Agent for Windows 4.0
fact
VigilEnt Security Agent for Windows 3.2
symptom
No data is being returned in the 'Users with RAS Access Enabled' report.
cause
The OU name and the SubOUs were not entered exactly as they appeared in Active Directory.
fix
Type the fully qualified name of the organizational unit (OU) for which to display user accounts that have RAS access enabled. Type a '\' before the OU name and between OU and Sub OU names. The OU and Sub OU names must be entered exactly as they appear in Active Directory.
VigilEnt Security Manager 4.x
fact
VigilEnt Security Agent for Windows 4.0
fact
VigilEnt Security Agent for Windows 3.2
symptom
No data is being returned in the 'Users with RAS Access Enabled' report.
cause
The OU name and the SubOUs were not entered exactly as they appeared in Active Directory.
fix
Type the fully qualified name of the organizational unit (OU) for which to display user accounts that have RAS access enabled. Type a '\' before the OU name and between OU and Sub OU names. The OU and Sub OU names must be entered exactly as they appear in Active Directory.
Additional Information
Formerly known as NETIQKB43230