Resolution
fact
NetIQ Vulnerability Manager 5.0
fact
NetIQ Vulnerability Manager 5.5
symptom
Error: 'Failure: already registered by another Core Services.'
symptom
An endpoint appears to be offline in the console and a report cannot be run against it, yet the system is up and running.
cause
Either the agent or endpoint is not registered or the agent service is not started.
fix
NetIQ Vulnerability Manager 5.0
fact
NetIQ Vulnerability Manager 5.5
symptom
Error: 'Failure: already registered by another Core Services.'
symptom
An endpoint appears to be offline in the console and a report cannot be run against it, yet the system is up and running.
cause
Either the agent or endpoint is not registered or the agent service is not started.
fix
To register the agent and endpoint:
- Right-click the agent or endpoint and select Reregister.
- Start the agent service.
For more information on stopping and starting services, see the NetIQ Knowledge Base article NETIQKB25651: "How do I start, stop, pause, resume, or restart a Microsoft Windows service?" at https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB25651.
Additional Information
Formerly known as NETIQKB43104