Environment
NetIQ AppManager Suite 7.0.x
Situation
Error occurs when attempting to start the NetIQ AppManager Management Server service.
Unable to start the NetIQ AppManager Management Server service.
The NetIQ AppManager Management Server service cannot be started.
Resolution
If a Firewall sits between the AppManager Repository Database (named QDB by default) and the Management Server at issue, please ensure that the SQL Port for the Instance of SQL that is hosting the AppManager Repository Database (QDB by default) is open so that the Management Server and the QDB Server are able to communicate. If this port is not open, the Management Server will be unable to communicate with the QDB Server, and as a result, the Management Server service will be unable to start.
Cause
Additional Information
For additional information on related topics, please refer to the following NetIQ Knowledge Base articles:
NETIQKB40290 - What are the considerations for planning network connection requirements and firewall ports for the installation of AppManager?
NETIQKB3307 - How do I change ports used by the NetIQ AppManager Management Server and the NetIQ AppManager Client Resource Monitor Service?