Unable to distribute a policy template to a target drive and folder. (NETIQKB42421)

fact
NetIQ Vulnerability Manager 5.0

fact
NetIQ Vulnerability Manager 5.5

symptom
Unable to distribute a policy template to a target drive and folder.

symptom
Cannot copy a policy template.

cause
The print spooler service is not running on the Vulnerability Manager computer. The Windows print spooler service must be running to distribute reports within Vulnerability Manager.

fix

For information about starting the Windows print spooler service, see NetIQ Knowledge Base article NETIQKB25651, which is available from https://www.netiq.com/kb/esupport/consumer/statement.asp.

Formerly known as NETIQKB42421