AMADMIN_AgentUpdate and AMADMIN_AgentInstall error with 'Invalid AppManager i386 distribution direct (NETIQKB42234)

  • 7742234
  • 02-Feb-2007
  • 21-Jul-2010

Environment

NetIQ AppManager 6.x

Situation

AMADMIN_AgentUpdate and AMADMIN_AgentInstall error with 'Invalid AppManager i386 distribution directory.'


Error: 'Invalid AppManager i386 distribution directory. - AMADMIN_AgentUpdate using UNC path \\Servername\Share\AppManager\Setup\Setup.exe'

Error: 'Invalid AppManager i386 distribution directory. - AMADMIN_AgentInstall using UNC path \\Servername\Share\AppManager\Setup\Setup.exe'

Resolution

Remove the file name Setup.exe from the UNC path.

Cause

Knowledge Scripts know the executable is called Setup.exe .  As such, the Knowledge Scripts are searching for a blank file nqx86 in the last subdirectory in the UNC path you typed, so including Setup.exe  in the path causes it to error when the assumed setup.exe is not found.  When the Knowledge Script fails to locate that blank nqx86 file, it automatically starts looking for an i386 directory, which doesn't exist, and you get this error.

Additional Information

Formerly known as NETIQKB42234

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