The agent remains grayed out when upgrading from VigilEnt Security Manager 4.0 to NetIQ Vulnerabilit (NETIQKB42052)

  • Document ID:7742052
  • Creation Date:02-Feb-2007
  • Modified Date:24-May-2007
    • Micro Focus Products:
      Secure Configuration Manager

Resolution

fact
NetIQ Vulnerability Manager 5.0

fact
VigilEnt Security Manager 4.0

symptom
The agent remains grayed out when upgrading from VigilEnt Security Manager 4.0 to NetIQ Vulnerability Manager 5.0.

symptom

The Unix endpoint appears grayed out (dimmed) after an upgrade.



symptom

Multiple entries for each upgraded host appear.



symptom
One upgraded host shows registered and the other host shows unregistered.

fix

To resolve this issue:

  1. From the OS tab, select the unregistered entry.
  2. Right-click the unregistered entry and then click Delete.
  3. Add the agent back under Managed Systems.

The agent should now register successfully.



Additional Information

Formerly known as NETIQKB42052