Resolution
fact
Directory and Resource Administrator 6.x
fact
Directory and Resource Administrator 7.0
fact
Directory and Resource Administrator 7.0 SP1
symptom
Setting the WTS Profile Path for a user account, sets the RAS permissions to 'Deny'.
symptom
Using either DRA or native tools to set the Microsoft Windows Terminal Server (WTS) Profile Path for a user account is successful, but when looking at that same users, Microsoft Remote Access Server (RAS) properties reveals that the RAS permissions have been set to 'Deny', possibly preventing some users from accessing the network.
cause
This is a known Microsoft issue caused by setting the WTS properties for the first time in native mode domain, this does not apply for domains running in mixed mode.
fix
note
Directory and Resource Administrator 6.x
fact
Directory and Resource Administrator 7.0
fact
Directory and Resource Administrator 7.0 SP1
symptom
Setting the WTS Profile Path for a user account, sets the RAS permissions to 'Deny'.
symptom
Using either DRA or native tools to set the Microsoft Windows Terminal Server (WTS) Profile Path for a user account is successful, but when looking at that same users, Microsoft Remote Access Server (RAS) properties reveals that the RAS permissions have been set to 'Deny', possibly preventing some users from accessing the network.
cause
This is a known Microsoft issue caused by setting the WTS properties for the first time in native mode domain, this does not apply for domains running in mixed mode.
fix
This issue is resolved in Directory and Resource Administrator (DRA) 7.5 and later.
To resolve this issue, upgrade to the latest version of DRA.
note
For more information, see the following Microsoft Knowledge Base article:
Modifying the Terminal Server Profile Properties Sets Dial-in Access to "Denied"
Additional Information
Formerly known as NETIQKB41834