Directory and Resource Administrator is not copying the default Exchange server and mailbox store to (NETIQKB41648)

  • 7741648
  • 02-Feb-2007
  • 19-Jun-2007

Resolution

fact
Directory and Resource Administrator 7.0 SP1

symptom
Directory and Resource Administrator is not copying the default Exchange server and mailbox store to cloned Microsoft Exchange 2000/2003 user accounts.

symptom
When Cloning a user with a Microsoft Exchange 2000/03 mailbox, Directory and Resource Administrator (DRA) does not default the Exchange server and mailbox store to the source account's Exchange Server and mailbox store.  

cause
DRA uses the most recently used Exchange server and mailbox store for the new target mailbox.  Previous DRA versions used the first alphabetical  Microsoft Exchange server.  DRA now uses the last used server and mailbox store for these values.

fix
This is corrected in DRA version 7.5 and later. To resolve this issue upgrade to the latest version of DRA.

Additional Information

Formerly known as NETIQKB41648