AppManager Operator Console loads slowly when launched. (NETIQKB41598)

  • 7741598
  • 02-Feb-2007
  • 03-Nov-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

AppManager Operator Console loads slowly when launched.

Resolution

In order to have the AppManager Operator Console load faster, please perform the following steps to remove the Clear Cache on Startup option:

  1. Launch the AppManager Operator Console.
  2. Go to File Preferences.
  3. Uncheck the Clear Cache on Startup option.
  4. Click OK.

To manually delete the Cache file at a later date, perform the following steps:

  1. On the AppManager Operator Console machine launch Windows Explorer.
  2. Browse to and delete the contents of the ...\NetIQ\AppManager\bin\Cache\ directory
  3. Launch the AppManager Operator Console, which will create a new cache file.

Cause

The Operator Console preferences are set up to delete cached information each time the Operator Console is started up, which can cause a significant slowing of the Operator Console's start-up.

Additional Information

Formerly known as NETIQKB41598