Error: 'Length or start position is out of range for the string operation (C G D F). C CEE9901 rec (NETIQKB41547)

fact
VigilEnt Security Agent for iSeries 7.5

fact
VigilEnt Security Agent for iSeries 5.4/7.0

fact
VigilEnt Security Agent for iSeries PSDetect 2.2

fact
VigilEnt Security Agent for PSDetect 7.5

fact
VigilEnt Security Agent for iSeries PSDetect

symptom
 Error: 'Length or start position is out of range for the string operation (C G D F). C   CEE9901 received by PSM030C at 2100. (C D I R)'.                              

symptom
Error received when attempting to select a value from the F10=Substitution Variables display in PSDetect. 

cause
This is a known issue that has been reported. 

fix
At this time, it is not possible to use the Select function from this display.  The workaround is to manually enter the desired value in the Text Message to Send line.

Formerly known as NETIQKB41547