Appmanager Reporting Agent
No events or data are generated by the report jobs.
In order to resolve this issue, please verify the following:
- Verify the Reporting Agent Service account has permissions to access the storage for reports.
- If using non-local storage, a Domain Admin account is required to write to a non-local hard drive.
- Verify IIS settings allow the Reporting Agent Service to create the virtual folders for the reports.
- Check the path used in the AMADMIN_SetReportsPath Knowledge Script to ensure the proper report path is being used.
Note: Changing the Service Account of the Reporting Agent requires both Agent Services to be restarted.