Error: 'There are not enough permissions to gather info' when running checks or reports. (NETIQKB40500)

  • Document ID:7740500
  • Creation Date:02-Feb-2007
  • Modified Date:08-Sep-2008
    • Micro Focus Products:
      Secure Configuration Manager

Resolution

fact
NetIQ Vulnerability Manager 5.0

fact
NetIQ Vulnerability Manager Agent for Windows 5.0

symptom
Error: 'There are not enough permissions to gather info' when running checks or reports.

cause
The NetIQ VigilEnt Agent service is not started with a Domain Admin account or other account that has administrative privileges on the machine being audited.

fix

The NetIQ VigilEnt Agent service must be started with a Domain Admin account or other account that has administrative privileges on the machine being audited.

To specify the account used to start the service:

  1. Open the Services control window.
  2. Right-click on the NetIQ VigilEnt Agent service and select Properties.
  3. For Log on as:, select This Account.
  4. Browse for an account that is a Domain Admin.
  5. Enter the Password for the selected account.
  6. Click Apply.
  7. Click OK.
  8. Stop and Start the service.



Additional Information

Formerly known as NETIQKB40500