Resolution
fact
NetIQ Vulnerability Manager 5.0
fact
NetIQ Vulnerability Manager Agent for Windows 5.0
symptom
Error: 'There are not enough permissions to gather info' when running checks or reports.
cause
The NetIQ VigilEnt Agent service is not started with a Domain Admin account or other account that has administrative privileges on the machine being audited.
fix
NetIQ Vulnerability Manager 5.0
fact
NetIQ Vulnerability Manager Agent for Windows 5.0
symptom
Error: 'There are not enough permissions to gather info' when running checks or reports.
cause
The NetIQ VigilEnt Agent service is not started with a Domain Admin account or other account that has administrative privileges on the machine being audited.
fix
The NetIQ VigilEnt Agent service must be started with a Domain Admin account or other account that has administrative privileges on the machine being audited.
To specify the account used to start the service:
- Open the Services control window.
- Right-click on the NetIQ VigilEnt Agent service and select Properties.
- For Log on as:, select This Account.
- Browse for an account that is a Domain Admin.
- Enter the Password for the selected account.
- Click Apply.
- Click OK.
- Stop and Start the service.
Additional Information
Formerly known as NETIQKB40500