How do I collect the logs for the Vulnerability Manager Agent for Windows? (NETIQKB40177)

  • 7740177
  • 02-Feb-2007
  • 08-Sep-2008

Resolution

goal
How do I collect the logs for the Vulnerability Manager Agent for Windows?

fact
Vulnerability Manager Agent for Windows 5.0

fix

To gather the Installation logs follow the instructions below for deployment through Vulnerability Manager or stand alone remote deployment. 

STANDALONE REMOTE DEPLOYMENT

  1. Open Windows Explorer.
  2. Browse to the %program files%\NetIQ\Vulnerability Manager Agent directory.
  3. Locate the deploymentserver.txt file.
  4. Copy this file into an email and send it to support-houston@netiq.com

 

VULNERABILITY MANAGER DEPLOYMENT

  1. Open Windows Explorer.
  2. Browse to the %program files%NetIQ\Vulnerability Manager\VSOC directory.
  3. Locate the Deployment_Servert.log file.
  4. Copy this file into an email and send it to support-houston@netiq.com

 



note
Note: You will need to collect these logs in case of errors during your installation or remote deployment.

Additional Information

Formerly known as NETIQKB40177

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