Environment
NetIQ AppManager 6.x
Situation
How do I install an AppManager patch on a SQL repository (QDB) machine that has multiple repositories (QDBs)?
Resolution
Most patch installations should identify that multiple repositories exist on a SQL server and should prompt the user for a selection. However, some of the older installation packages may not read all the registry keys in HKey_Local_Machine/Software/NetIQ/AppManager/4.0/QDB. If so, proceed with the following steps:
- Open Regedit32.
- Select HKey_Local_Machine/Software/NetIQ.
- Open the registry menu and select Save Subtree As, and save the file.
- Traverse the HKey_Local_Machine/software/NetIQ to HKey_Local_Machine/Software/NetIQ/Appmanager/4.0/QDB/<database server name$>. Note: Substitute <database name> for the name of your database server.
- Remove the keys underneath it for all databases except for the first database on which you plan to install the updates.
- Run the patch installation program.
- In regedt32, select the HKey_Local_Machine/software/NetIQ key, open the registry menu, and select Restore.
- Select the file you had saved in step 3.
- Repeat this procedure for each of your databases until they are patched.
Additional Information
Formerly known as NETIQKB38850