How do I install an AppManager patch on a (QDB) machine that has multiple repositories? (NETIQKB38850)

  • Document ID:7738850
  • Creation Date:02-Feb-2007
  • Modified Date:08-Oct-2010
    • Micro Focus Products:
      AppManager

Environment

NetIQ AppManager 6.x

Situation

How do I install an AppManager patch on a SQL repository (QDB) machine that has multiple repositories (QDBs)?

Resolution

Most patch installations should identify that multiple repositories exist on a SQL server and should prompt the user for a selection.  However, some of the older installation packages may not read all the registry keys in HKey_Local_Machine/Software/NetIQ/AppManager/4.0/QDB.  If so, proceed with the following steps:

  1. Open Regedit32.

  2. Select HKey_Local_Machine/Software/NetIQ.

  3. Open the registry menu and select Save Subtree As, and save the file.

  4. Traverse the HKey_Local_Machine/software/NetIQ to HKey_Local_Machine/Software/NetIQ/Appmanager/4.0/QDB/<database server name$>. Note: Substitute <database name> for the name of your database server. 
  5. Remove the keys underneath it for all databases except for the first database on which you plan to install the updates.

  6. Run the patch installation program.

  7. In regedt32, select the  HKey_Local_Machine/software/NetIQ key, open the registry menu, and select Restore.

  8. Select the file you had saved in step 3.

  9. Repeat this procedure for each of your databases until they are patched.

Additional Information

Formerly known as NETIQKB38850