How do I fill in the 'file path' value in the General_ASCIILog knowledge script properties for a pat (NETIQKB38827)

  • 7738827
  • 02-Feb-2007
  • 08-Oct-2010

Environment

AppManager 6.x
AppManager 7.0.x
General_ASCIILog knowledge script
General_FileCount knowledge script
NT_FileChanged knowledge script
NT_FilesChanged knowledge script

Situation

How do I fill in the 'file path' value in the General_ASCIILog knowledge script properties for a path that has a space?
How do I use a directory in an AppManager knowledge script that has a space?

Resolution

AppManager may trigger an event if the job cannot traverse the path specified to a specific file or target directory.  In the knowledge script properties you will want to follow the Windows file systems 8.3 naming convention in the script properties.

For example:

For full path to c:\program files\help\me withthis\now.txt you would enter c:\progra~1\help\mewith~1\now.txt.

To identify the naming convention used on the file system, open a command prompt on the target agent machine and type: dir /x in the desired directory.  This will list out all the files in the specified directory and the 8.3 name in which they are stored.

Additional Information

Formerly known as NETIQKB38827

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