Unable to access the Help function (F1) within PSPwdMgr (PasswordManager) after 7.5 upgrade. (NETIQKB38064)

  • 7738064
  • 02-Feb-2007
  • 08-Oct-2007

Resolution

fact
VigilEnt Security Agent for iSeries 7.5

fact
VigilEnt Security Agent for PSPwdMgr 7.5

symptom
Unable to access the Help function (F1) within PSPwdMgr (PasswordManager) after 7.5 upgrade.

cause
This issue is caused by upgrading from VigilEnt Security Agent for iSeries 5.4/7.0 to 7.5.  Job log shows all members of PMTXF in PSSECURE being removed, but not being copied back.

fix

The following command can be used to restore the F1 Help function for PasswordManager after upgrading:


QSYS/CPYF FROMFILE(PSSTEMP/PMTXF) TOFILE(PSSECURE/PMTXF) FROMMBR(*ALL) TOMBR(*FROMMBR) MBROPT(*ADD)
FMTOPT(*MAP *DROP)


If the PSSTEMP library has been deleted:

  1.  Restore the PMTXF file in library PSSECURE from a pre-upgrade backup into a temporary library (NOT into PSSECURE).
  2. Then run the copy command above, specifying the file that was restored to in the FROMFILE parameter.


Additional Information

Formerly known as NETIQKB38064

Feedback service temporarily unavailable. For content questions or problems, please contact Support.