Resolution
fact
Directory and Resource Administrator 6.60
fact
Directory and Resource Administrator 7.0
symptom
Directory and Resource Administrator deletes the original account during a 'UserCopy' operation if the new account 'displayname' property is the same as the template account.
Cause
The validation code is not executed if a trigger is enabled for the UserCopy operation.
Fix
To resolve this issue, install Directory and Resource Administrator (DRA) 7.0 SP1.
Note
If a trigger is enabled for the UserCopy operation such as the Lastname, Firstname trigger it exposes an error in the server code where the validation code does not run to verify there will be two objects with the same displayname. This will is corrected in DRA 7.0 SP1.
Directory and Resource Administrator 6.60
fact
Directory and Resource Administrator 7.0
symptom
Directory and Resource Administrator deletes the original account during a 'UserCopy' operation if the new account 'displayname' property is the same as the template account.
Cause
The validation code is not executed if a trigger is enabled for the UserCopy operation.
Fix
To resolve this issue, install Directory and Resource Administrator (DRA) 7.0 SP1.
Note
If a trigger is enabled for the UserCopy operation such as the Lastname, Firstname trigger it exposes an error in the server code where the validation code does not run to verify there will be two objects with the same displayname. This will is corrected in DRA 7.0 SP1.
Additional Information
Formerly known as NETIQKB37844