Error: 'The agent monitoring this endpoint has not been registered' when attempting to register agen (NETIQKB37746)

  • Document ID:7737746
  • Creation Date:02-Feb-2007
  • Modified Date:27-Nov-2007
    • Micro Focus Products:
      Secure Configuration Manager

Resolution

fact
VigilEnt Security Manager 4.0

fact
VigilEnt Security Agent for Oracle 2.0

symptom
Error: 'The agent monitoring this endpoint has not been registered' when attempting to register agent.

cause
VigilEnt Security Agent for Oracle 2.0 is not configured to allow communication with VigilEnt Security Manager 4.0. (By default, the VigilEnt Security Agent for Oracle 2.0 is configured to communicate with VigilEnt Security Manager 4.1.)

fix
To allow communication between VigilEnt Security Agent for Oracle 2.0 and VigilEnt Security Manager 4.0, the VSMDBAgent.options file needs to be modified as follows:
  1. Go to the VigilEnt Security Agent for Databases 2.0 install directory: \Program Files\NetIQ\VigilEnt Security Agent for Databases
  2. Save a backup copy of the VSMDBAgent.options file as VSMDBAgent.options.original.
  3. Using a text editor, make the following changes to the VSMDBAgent.options file:

    Original content of VSMDBAgent.options file

    #server/port=1622
    server/concurrency=10
    server/scanms=100
    server/socket/timeouts=30
    server/socket/backlog=50

    #server/listener/001/name=vigilent
    #server/listener/001/port=8622
    #server/listener/003/name=ssl
    #server/listener/003/port=1651
    #server/listener/003/provider=com.pentasafe.mk.net.VssSocketFactory
    #server/listener/003/verify=true
    #server/listener/003/availablepatch=true

    server/listener/001/name=ssl
    server/listener/001/port=1651
    #server/listener/001/provider=com.pentasafe.mk.net.VssSocketFactory
    server/listener/001/provider=com.pentasafe.mkx.net.ssl.VsslSocketFactoryA
    server/listener/001/availablepatch=true
    server/listener/001/sigreq=true

    client/socket/timeouts=120
    threadpool/size=30
    threadpool/reaperm=60
    threadpool/threadagem=5

    report/fastreturn/enabled=false



    Content of VSMDBAgent.options file after changes

    Note: You should modify the VSMDBAgent.options file exactly as it appears below, with no extra spaces or other characters. Also, be sure a backup of the original file was made (as suggested in Step 2 above) so that changes can be undone, if necessary.

    #server/port=1622
    server/concurrency=10
    server/scanms=100
    server/socket/timeouts=30
    server/socket/backlog=50

    server/listener/001/name=vigilent
    server/listener/001/port=8622
    server/listener/003/name=ssl
    server/listener/003/port=1651
    server/listener/003/provider=com.pentasafe.mk.net.VssSocketFactory
    server/listener/003/verify=true
    server/listener/003/availablepatch=true

    #server/listener/001/name=ssl
    #server/listener/001/port=1651
    #server/listener/001/provider=com.pentasafe.mk.net.VssSocketFactory
    #server/listener/001/provider=com.pentasafe.mkx.net.ssl.VsslSocketFactoryA
    #server/listener/001/availablepatch=true
    #server/listener/001/sigreq=true

    client/socket/timeouts=120
    threadpool/size=30
    threadpool/reaperm=60
    threadpool/threadagem=5

    report/fastreturn/enabled=false



note
Please contact NetIQ Technical Support if you have any additional questions about this issue.

Additional Information

Formerly known as NETIQKB37746