When browsing the server for NetIQ Corporation binaries, they are not present, and the agent will no (NETIQKB37638)

  • Document ID:7737638
  • Creation Date:02-Feb-2007
  • Modified Date:08-Sep-2008
    • Micro Focus Products:
      Secure Configuration Manager

Resolution

fact
VigilEnt Security Agent for Unix 4.0

symptom
When browsing the server for NetIQ Corporation binaries, they are not present, and the agent will not operate properly.

symptom

The appropriate .taz file will transfer and the install appears to complete normally, but when you browse the server for NetIQ Corporation binaries, they are not present (and the agent will not operate properly).



cause
If a user's home directory is NFS mounted, the Network Installer utility may be unable to run the install.sh script to complete the install.

fix

To fix this problem:

  1. Click Try Again on the Problems tab.
  2. Use a different scratch directory under the Optional Parameters section of the Install tab.

Note: Any directory (such as /tmp ) will work as long as there is adequate disk space available (about 25 MB).



Additional Information

Formerly known as NETIQKB37638