Agent configuration fails when using the Network Installer Utility. (NETIQKB37549)

fact
VigilEnt Security Agent for Unix 4.0

fact
VigilEnt Security Agent for Unix 5.0

symptom
Agent configuration fails when using the Network Installer Utility.

symptom
Install appears to be successful but agent configuration fails using the Network Installer Utility.

cause
If the operating system does not have an uncompress utility, the Network Installer utility will fail when the .taz files do not uncompress.

fix

To resolve this issue, create a symbolic link to gunzip (ln -s /usr/bin/gunzip /usr/local/bin/uncompress), then run the installer again.

Make sure the link source path you specify (/usr/local/bin) is included in root's ENV setting for PATH.

Formerly known as NETIQKB37549