Error: 'There was an error making a backup copy of the reporting folder...' when launching the Direc (NETIQKB37518)

fact
Directory and Resource Administrator 7.x

symptom
Error: 'There was an error making a backup copy of the reporting folder...' when launching the Directory and Resource Administrator (DRA) reporting tool.

symptom

Assistant Administrator receives the following error when launching the Directory and Resource Administrator reporting tool:

There was an error making a backup copy of the reporting folder.
Source c:\program files\netiq\dra\reporting
Target c:\program files\netiq\dra\oldreporting1
Make sure there are no files in-use in the source folder and try again.

cause
One or more of the files in the reporting directory such as Oarept.mdb are set to Read-only.

fix

To resolve this issue, perform the following steps:

1. Open each file in the Reporting Directory and make sure the Read Only flag is not enabled.
2. Move the Reporting directory to a new location.
3. Run Setup.exe for Directory and Resource Administrator (DRA) 7.x.
4. Select Add/Remove.
5. Expand User Interfaces and reinstall the Reporting tool.

Formerly known as NETIQKB37518