AppManager Report knowledge scripts (ReportAM and Report) only trigger an event on the first iteration (NETIQKB37212)

  • 7737212
  • 02-Feb-2007
  • 03-Nov-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
NetIQ AppManager Report Knowledge Scripts
Action_SMTPMailRpt Knowledge Script

Situation

AppManager Report Knowledge Scripts (ReportAM and Report) only trigger an event on the first job iteration and not for subsequent iterations.
Action_SMTPMailRpt sends the report on the first iteration of a scheduled report, then fails to send the report on subsequent iterations.

Resolution

On the advanced tab of the report job property, deselect 'Generate a new event when original event condition no longer exists' and 'event collapsing'.

Cause

The job advanced property was selected for the option 'Generate a new event when original event condition no longer exists.'  Selecting this option for a report job will result in the report only generating an event for the first iteration. It will be collapsed in subsequent iterations.  The event collapsing option should be disabled for any report jobs.

Additional Information

Formerly known as NETIQKB37212

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