Datastream values returned as negative numbers. (NETIQKB37031)

  • 7737031
  • 02-Feb-2007
  • 20-Aug-2007

Resolution

fact
AppManager 5.x

fact
WebSphereAppSrvUNIX

fact
WebSphereAppSrv

fact
WebSphere Application Server 4.x

fact
WebSphere Application Server 5.x

symptom
Datastream values returned as negative numbers.

cause

WebSphereAppSrv and WebSphereAppSrvUNIX retrieve performance metrics from WebSphere using the perfservlet application that ships with the WebSphere product.  We have seen the perfservlet incorrectly return negative values for certain metrics.



fix

IBM has fixed some of these issues in recent releases of the product (e.g., 5.0.1 and 5.0.2), but some issues still remain.  If you see incorrect negative values being reported, it is suggested that you update to WebSphere 5.0.2 (WebSphere 5.0, FixPack 2) to ensure that you have the latest perfservlet fixes.  Additional problems may be fixed in future FixPacks, so we also suggest that you access IBM's WebSphere support website to determine whether further fixes in this area are available.



Additional Information

Formerly known as NETIQKB37031

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