Error: 'The SPA license could not be obtained. Contact your administrator.' (NETIQKB36889)

  • Document ID:7736889
  • Creation Date:02-Feb-2007
  • Modified Date:04-Oct-2011
    • Micro Focus Products:
      Secure Password Administrator

Environment

Secure Password Administrator 1.0

Situation

Error: 'The SPA license could not be obtained. Contact your administrator.'

'License Object could not be created' when trying to view license information.

Resolution

To correct this issue, follow these steps:

  1. Run registerSpaDlls.bat. By default, this file is located in Program Files\NetIQ\SPA\bin on the SPA Web server computer.
  2. Restart the Secure Password Administrator service.


Cause

The SPAMcsLicense.dll file may become unregistered. If this issue occurs, SPA displays an error message.

Additional Information

Formerly known as NETIQKB36889