Error occurs when trying to stop the MCS OnePoint Administration Service. (NETIQKB36675)

fact
Directory and Resource Administrator 6.6

fact
Directory and Resource Administrator 7.x

symptom
Error occurs when trying to stop the MCS OnePoint Administration Service.

symptom
Error: 'The MCS OnePoint Administration Service service terminated unexpectedly.'

symptom
The following event is generated in the Application log when trying to stop the MCS OnePoint Administration service:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 12/18/2003
Time: 11:09:38 AM
User: N/A
Computer: computer_name

Description:
The MCS OnePoint Administration Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: No action.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp

cause
The issue can be caused if a request to stop the MCS OnePoint Administration Service is initiated prior to the service fully initializing. If a request to stop the MCS OnePoint Administration Service is initiated prior to initializing, then a null value is generated.  When Directory and Resource Administrator (DRA) tries to call that null value, the service crashes with an Access Denied error.

fix
Do not attempt to stop the MCS OnePoint Administration Service prior to a completed server initialization.  Completed server initialization can be verified by the presence of a recent Event ID 13002 in the Application Event Log on the Directory and Resource Administrator (DRA) server.

Formerly known as NETIQKB36675