An error occurred during the upgrade from 5.3/6.3 to 7.5. (NETIQKB36366)

  • Document ID:7736366
  • Creation Date:02-Feb-2007
  • Modified Date:08-Oct-2007
    • Micro Focus Products:
      Security Solutions for iSeries

Resolution

fact
VigilEnt Security Agent for iSeries 7.5

fact
VigilEnt Security Agent for PSSecure 7.5

fact
VigilEnt Security Agent for AS/400 5.3/6.3

fact
VigilEnt Security Agent for AS/400 PSSecure 6.3

fact
PSSecure Remote Request Management (RRM)

symptom
An error occurred during the upgrade from 5.3/6.3 to 7.5.

symptom
Error: 'Errors cycling servers - LP0093B; cycle RemoteServers. Message . . . . :   String '1050Ø *DAT' contains a character that is not valid.'

cause
The error results when the Remote Request Management (RRM) Exit Programs have not been removed prior to the upgrade.

fix

The requirement to remove the Remote Request Management (RRM) Exit Programs before upgrading from 5.3/6.3 directly to 7.5 is outlined in the 7.5 Installation Guide.

  1. From the RRM Menu, choose Option 7 Remove All Exit Programs, and press Enter.  Allow all NetIQ exit programs to be removed.

  2. Choose Option 8 Restart *FILE & *DATABASE servers, and press Enter.  This step will also end and restart subsystem QSERVER.  For installations on V5R1 or newer of the IBM Operating System, the QUSRWRK subsystem will also be ended and restarted.


Additional Information

Formerly known as NETIQKB36366