Resolution
fact
VigilEnt Security Agent for Windows 4.0
fact
VigilEnt Security Agent for Windows 3.2
fact
VigilEnt Security Agent for Windows 3.1
symptom
Error: 'Microsoft JVM is not installed'.
cause
fix
VigilEnt Security Agent for Windows 4.0
fact
VigilEnt Security Agent for Windows 3.2
fact
VigilEnt Security Agent for Windows 3.1
symptom
Error: 'Microsoft JVM is not installed'.
cause
The installer verifies that Java Virtual Machine is installed by checking the following registry value:
Key = HKLM\Software\Microsoft\Java VM
If the value is not there then it will return this error.
fix
Install the latest version of Microsoft Java Virtual Machine on the target machine.
- Locate the install VSA for Windows folder inside of the VigilEnt Security Manager download or CD.
- Navigate to VSA for Windows\Third Party\JVM.
- Execute the msjavx86.exe file on the target machine and reboot as directed by the install.
Additional Information
Formerly known as NETIQKB36210