General_Eventlog knowledge script generates the following error: CErr168(L41):Encountered: (NETIQKB36025)

  • 7736025
  • 02-Feb-2007
  • 03-Sep-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
 

Situation

General_Eventlog knowledge script generates the following error: CErr168(L41):Encountered:
When running the General_Eventlog knowledge script, the following error is generated:
CErr168(L41):Encountered:

Resolution

The coding of the knowledge script will automatically put quotation marks around the search string and thus should not be inserted by the user.

Example:

User wants to search for the following string: Logon Failure

The user should put into the values of the knowledge script: Logon Failure and NOT "Logon Failure"

Cause

The error is generated because the message used to filter on is using quotation marks ("") around it.

Additional Information

Formerly known as NETIQKB36025