Received the message, 'CPF4101, while performing an explicit OPEN operation on file USRTEMP'. (NETIQKB35892)

  • 7735892
  • 02-Feb-2007
  • 08-Oct-2007

Resolution

fact
VigilEnt Security Agent for iSeries 5.4/7.0

fact
VigilEnt Security Agent for iSeries PSSecure 7.0

fact
VigilEnt Security Agent for iSeries 7.5

fact
VigilEnt Security Agent for PSSecure 7.5

fact
Profile and Password Management (PPM)

symptom
Received the message, 'CPF4101, while performing an explicit OPEN operation on file USRTEMP'.

symptom
Error: 'RPG procedure ZPRP78 in program PSSecure/ZPRP78'.

cause
Exit program, ZPRP78, was installed on IBM exit point QIBM_QSY_DLT_PROFILE  Format: DLTP0100 and exit program ZPCL92 was not installed on exit point  QIBM_QSY_DLT_PROFILE Format:DLTP0200.

fix
Follow the steps below to view/add exit programs to the exit points:

  1. From the PSSecure main menu, take Option 2 Profile and Password Management, and press Enter.

  2. Take Option 1 General Options, and press Enter.

  3. Take Option 16  Change Defaults (DISABLE DELETE +), and press Enter.

  4. Change the Archive user profiles deleted outside of PSSECURE?: field to Y, and press Enter.

  5. On a command line type WRKREGINF, and press Enter.

  6. Use Option 8=Work with exit programs next to QIBM_QSY_DLT_PROFILE Format: DLTP0100 and QIBM_QSY_DLT_PROFILE Format:DLTP0200, and press Enter. You should see exit program ZPRP78 on IBM exit point QIBM_QSY_DLT_PROFILE  Format: DLTP0100  and exit program ZPCL92 on IBM exit point QIBM_QSY_DLT_PROFILE Format:   DLTP0200.


If you do not see the exit programs, follow these steps to add them manually:

  1. On a command line, type WRKREGINF, and press Enter.

  2. Use Option 8=Work with exit programs next to QIBM_QSY_DLT_PROFILE Format: DLTP0100 and QIBM_QSY_DLT_PROFILE Format:DLTP0200, and press Enter.

  3. In the OPT field for exit point QIBM_QSY_DLT_PROFILE Format: DLTP0100, indicate 1=Add.  In the Exit Program field, indicate the exit program ZPRP78,  in the Library field indicate PSSecure, and press Enter.

  4. In the OPT field for exit point QIBM_QSY_DLT_PROFILE Format:   DLTP0200 indicate  1=Add.  In the Exit Program field, indicate the exit program ZPCL92, in the Library field indicate  PSSecure, and press Enter.


Additional Information

Formerly known as NETIQKB35892