How do I collect logs for the VigilEnt Engine and the VigilEnt Security Agent for Windows? (NETIQKB35380)

  • Document ID:7735380
  • Creation Date:02-Feb-2007
  • Modified Date:08-Dec-2007
    • Micro Focus Products:
      Secure Configuration Manager

Resolution

goal
How do I collect logs for the VigilEnt Engine and the VigilEnt Security Agent for Windows?

fact
VigilEnt Security Agent for Windows 3.2

fact
VigilEnt Security Agent for Windows 4.0

fact
VigilEnt Security Agent for Windows 3.1

fix

Please refer to the following steps to collect log files for the following:

VigilEnt Engine

  1. Open Windows Explorer and go to %program files%Pentasafe\VigilEnt Engine\VigilEntengine.properties .
  2. Open the VigilEntengine.properties file and change the 'DebugLevel' to DEBUG.
  3. Close the file and save the changes.
  4. Click Start | Settings | Control Panel | Services (FOR WINDOWS NT) or  click Start | Settings | Control Panel | Administrative Tools | Services (FOR WINDOWS 2000).
  5. Locate the 'VigilEnt Engine' service, right-click and select Stop.
  6. Right-click the VigilEnt Engine Service and select Start.
  7. A log will be created with the name PSEngSrv.log.

VigilEnt Security Agent for Windows

  1. Click Start | Run, type Regedit and select Enter.
  2. Go to:  HKEY_LOCAL_MACHINE\Software\Pentasafe\VSANT.
  3. Change the 'DebugEnable' value to 8 Hexidecimal.
  4. Click Start | Settings | Control Panel | Services (FOR WINDOWS NT) or  click Start | Settings | Control Panel | Administrative Tools | Services (FOR WINDOWS 2000).
  5. Right-click the VigilEnt Security Agent for Windows Service and select Stop.
  6. Right-click the VigilEnt Security Agent for Windows Service and select Start.
  7. This will create a file called Agentlog.txt in the %program files%Pentasafe\VSANT folder .


Additional Information

Formerly known as NETIQKB35380