Environment
Vivinet Assessor 3.x
Vivinet Diagnostics 2.x
Situation
Resolution
If moving Vivinet Assessor or Vivinet Diagnostics to another system, you must deregister the current instance. If you do not deregister, you will not be able to register the new console. Please be aware that changing the operating system, hard drive, or imaging the system console will make the software unusable unless properly deregistered prior to making any major system changes. You will be able to register again after making the changes.
If you experience problems registering your console please have the CHR0315 reason code handy when contacting NetIQ Technical Support for assistance.