Data point details are not displayed in the operator console for some or all data streams. (NETIQKB34914)

  • Document ID:7734914
  • Creation Date:02-Feb-2007
  • Modified Date:23-Jul-2010
    • Micro Focus Products:
      AppManager

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

Data point details are not displayed in the operator console for some or all data streams.
DetailShort column in the repository data table does not update, default value of NULL displays in the operator console and via SQL (repository) data table.

Resolution

To change this behavior, reset the data collection preferences in the Operator Console to collect detailed data.

  1. Open the Operator Console.
  2. Go to the File|Preferences menu.
  3. Click on the Repository tab, then click on the Advanced Properties button.
  4. Under the Data options area, Check the Collect data details with data point option.  This determines whether or not details will be collected with each data point.  By default, this is enabled.
  5. If the Global Preferences are set correctly, confirm that on the Knowledge Scriptproperties Advanced tab for the individual job are also set correctly.

Cause

The Data options under the Knowledge Script Advanced Options had been changed from the default to "Collect data details with data point" to "Collect only data point."

Additional Information

Formerly known as NETIQKB34914