Resolution
fact
VigilEnt Security Manager 3.x
fact
VigilEnt Security Manager 4.x
fact
VigilEnt Security Agent for Windows 3.x
symptom
Alerts are not being received from the Service Monitoring Utility 'watchdog' when a service goes down.
cause
SMTP alerts are using a hard-coded VigilEnt address in the FROM field.
fix
VigilEnt Security Manager 3.x
fact
VigilEnt Security Manager 4.x
fact
VigilEnt Security Agent for Windows 3.x
symptom
Alerts are not being received from the Service Monitoring Utility 'watchdog' when a service goes down.
cause
SMTP alerts are using a hard-coded VigilEnt address in the FROM field.
fix
This issue is resolved in version 4.0 by allowing SMTP alerts to be sent with a valid FROM address . This fix is available for download from the NetiQ support site at the following address:
Additional Information
Formerly known as NETIQKB34657