Error: 'Error 51 - remote machine not available' when running a report. (NETIQKB34562)

fact
VigilEnt Security Manager 3.x

fact
VigilEnt Security Manager 4.x

symptom
Error: 'Error 51 - remote machine not available' when running a report.

cause
Error 51 indicates a network connection issue.  VigilEnt Security Manager is unable to connect to the target machine.

fix

to resolve please check the following:

• Confirm that the target machine is powered on.
  
• Confirm that Core Services (versions prior to 4.0) or VigilEnt Security Server Service (4.0 or later) is running.

Formerly known as NETIQKB34562