Upgrade to version 4.1 fails with an error. (NETIQKB34548)

  • 7734548
  • 02-Feb-2007
  • 08-Sep-2008


VigilEnt Security Manager 4.x

Upgrade to version 4.1 fails with an error.

Error: 'Authorization failed.  Error:  Internal error'.

The cause of the above error is due to an incorrect SQL instance name specified during the install.

The solution for the above issue is ensure that the correct SQL instance name for the VigilEnt database is provided.  One way to verify the instance name is to launch SQL Server Enterprise Manager and identify the name in the SQL server node.  The name would be in the format (server name or local)(instance name).

Additional Information

Formerly known as NETIQKB34548

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