Unable to apply a NetIQ CUM PTF (Service Pack).  (NETIQKB34428)

  • 7734428
  • 02-Feb-2007
  • 08-Oct-2007

Resolution

fact
VigilEnt Security Agent for iSeries 5.4/7.0

symptom
Unable to apply a NetIQ CUM PTF (Service Pack). 

symptom
Error: 'Constraint cannot be added to file QPZA000045'.

symptom
Error received in job log. 

symptom
Diagnostic message 'System Cross Reference files are damaged' is received along with error message in the job log when attempting to apply CUM PTF.

cause
This indicates the IBM OS System Cross Reference files are damaged.

fix
To resolve this issue, please issue the following command to reclaim storage:  

RCLSTG

Then, follow with an IPL of your machine.  NetIQ recommends regularly scheduled IPLs to avoid and/or resolve such issues.

Additional Information

Formerly known as NETIQKB34428

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