Environment
NetIQ AppManager 7.0.x
NT_Configlogicaldisks Knowledge Script
NT_LogicalDiskspaceLR Knowledge Script
Situation
"Empty LogicalDisk List"Â event message
Resolution
When you want to make a change as to which disks to monitor, re-run the script with new settings. It will then use these settings.
Only one NT_Configlogicaldisks knowledge script can be configured on an agent. If a second job is run with different settings, then these new settings will be used for ALL NT_LogicalDiskspaceLR jobs.
If the NT_ConfigLogicalDisk knowledge script is executed, with the disk field blank, it will update the entry with a blank field, and retain the other settings (thresholds for example).
If the NT_LogicalDiskSpaceLR knowledge scriptis executed , you will get the following event message:
"Empty LogicalDisk List "
A cold-start ("-o") of the Netiq Appmanager Client Resource Monitor Service will not clear the table, you must perform a cold-start using startup parameters "-oa".
This will completely eliminate all entries from the MCSSJCDictionary table.